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            MyMBU

            Online Student Consumer Information

            State Authorization

            In 2010, the “Program Integrity Rules” were issued by the U.S. Department of Education. The rules require institutions of higher education to be legally authorized by the states, in which they offer online programs, in order to retain eligibility to receive federal financial assistance. To address the regulations, the following information is provided for both current and prospective students of Missouri Baptist University.

            Missouri Baptist University is an institutional participant in the State Authorization Reciprocity Agreement (SARA). SARA is a voluntary agreement among member states and U.S. territories that establishes comparable national standards for interstate offering of distance-education courses and programs. As of July 2019, 49 states (all but California), the District of Columbia, Puerto Rico, and the U.S. Virgin Islands are members of SARA. For further information please visit the NC-SARA site. SARA states and institutions can be found by visiting .

            Student Complaint Processes

            Missouri Baptist University is dedicated to providing an excellent educational experience for all students. The University recognizes the importance of resolving student concerns and grievances in a timely and effective manner. All students, whether taking classes online or on campus should go through MBU’s administrative procedures, which include meeting with his or her faculty member, academic advisor, or campus director or through a more formal process of grievance as outlined below.

            Academic Grievances

            Student complaints regarding the appropriateness of course grades and accusations of academic dishonesty should follow the procedure outlined at the following links for undergraduate and graduate students.

            Students not residing in the state of Missouri during the time of attendance in online courses should also follow the internal administrative procedures outlined above. If the complaint is not resolved at the institutional level, the student may file a complaint to the Missouri State Portal Agency.

            Missouri Department of Higher Education & Workforce Development
            205 Jefferson Street, PO Box 1469
            Jefferson City, MO 65102-1469

            For more information regarding the complaint process for students residing in SARA states, please visit the SARA website.

            Consumer complaint contact information by state agency.

            Missouri Baptist University is accredited by the Higher Learning Commission (HLC), a commission of the North Central Association. Information concerning the HLC complaint process can be found at this .

            Refund Policy

            Title IV Refund Policy

            University Refund Schedule
            It is understood that each student enters for at least one term, and the University assumes the expense of making provisions accordingly. Therefore, a student’s withdrawal does not materially reduce the costs to the University. Tuition refunds are prorated from the date withdrawal is approved by the Records Offices as follows in the case of a course load status change, such as overload to full-time, full-time to part-time, a reduction of course load within the part-time status, or complete withdrawal/dismissal from the University. Refunds for classes of non-standard term length are published in the respective class schedule.

            Fifteen/Sixteen Week Classes

            • Withdrawal on the 1st day (less administrative withdrawal fee) 100% of tuition
            • Withdrawal after 1st day through end of 2nd week 90% of tuition
            • Withdrawal during 3rd and 4th weeks 50% of tuition
            • Withdrawal during 5th through 8th weeks 25% of tuition
            • Withdrawal after 8th week 0% of tuition

            Twelve-Week Classes

            • Withdrawal on the 1st day (less administrative withdrawal fee) 100% of tuition
            • Withdrawal after 1st day through end of 1st week 90% of tuition
            • Withdrawal during 2nd and 3rd weeks 50% of tuition
            • Withdrawal during 4th through 6th weeks 25% of tuition
            • Withdrawal after 6th week 0% of tuition

            Ten-Week Classes

            • Withdrawal on the 1st day (less administrative withdrawal fee) 100% of tuition
            • Withdrawal after 1st day through end of 1st week 90% of tuition
            • Withdrawal during 2nd and 3rd weeks 50% of tuition
            • Withdrawal during 4th and 5th weeks 25% of tuition
            • Withdrawal after 5th week 0% of tuition

            Eight-Week Classes

            • Withdrawal on the 1st day (less administrative withdrawal fee) 100% of tuition
            • Withdrawal after 1st day through end of 1st week 90% of tuition
            • Withdrawal during 2nd week 50% of tuition
            • Withdrawal during 3rd and 4th weeks 25% of tuition
            • Withdrawal after 4th week 0% of tuition’

            Five-Week Classes

            • Withdrawal on the 1st day (less administrative withdrawal fee) 100% of tuition
            • Withdrawal after 1st day through end of 1st week 90% of tuition
            • Withdrawal during 2nd week 50% of tuition
            • Withdrawal during 3rd week 25% of tuition
            • Withdrawal after 3rd week 0% of tuition

            Four-Week Classes

            • Withdrawal on the 1st day (less administrative withdrawal fee) 100% of tuition
            • Withdrawal on the 2nd day 90% of tuition
            • Withdrawal during 3rd day through 4th day 50% of tuition
            • Withdrawal during 5th through 8th day 25% of tuition
            • Withdrawal after 8th day 0% of tuition

            Three-Week Classes

            • Withdrawal on the 1st day (less administrative withdrawal fee) 100% of tuition
            • Withdrawal on the 2nd day 90% of tuition
            • Withdrawal after 2nd day through end of 1st week 50% of tuition
            • Withdrawal during 2nd week 25% of tuition
            • Withdrawal after 2nd week 0% of tuition

            Licensure/Certification

            Prospective Students: If a prospective student is considering an academic program that leads to a professional license in his/her 山东11选5走势图 state, other than Missouri, it is highly recommended that he/she first seek guidance from the appropriate licensing/certifying agency in his/her 山东11选5走势图 state BEFORE beginning an academic program located outside his/her state. It is the student’s responsibility to contact the appropriate licensing board in his/her 山东11选5走势图 state to confirm whether or not a Missouri Baptist University program will meet the requirements for certification/licensure in his/her state of residency. To view information on state requirements, click the program of study below.

            Current Students: If a current student is considering an academic program that leads to a professional license in his/her 山东11选5走势图 state, other than Missouri, it is highly recommended that he/she first seek guidance from the appropriate licensing/certifying agency in his/her 山东11选5走势图 state. It is the student’s responsibility to contact the appropriate licensing board in his/her 山东11选5走势图 state to confirm whether or not a Missouri Baptist University program will meet the requirements for certification/licensure in his/her state of residency. To view information on state requirements, click the program of study below.